Privacy Policy

Introduction

7basa ("we", "us", "our") operates the online casino and sports betting platform available at https://7basa.pro (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you access or use our Platform. By registering an account or using any part of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

This policy applies to all users of the 7basa Platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh. If you do not agree with any aspect of this Privacy Policy, we ask that you discontinue use of the Platform immediately.

Information We Collect

To provide you with a safe, reliable, and personalised experience on 7basa, we collect several categories of information. The scope and nature of information collected depends on how you interact with the Platform.

Personal Identification Information

When you register an account on 7basa, we collect the following personal details to verify your identity and fulfil our obligations:

• Full legal name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number for account communications
• National ID, passport, or government-issued identity document number (for KYC verification)
• Residential address including division, district, and postal code within Bangladesh
• Payment account details such as bKash wallet number, Nagad number, Rocket number, Upay number, or bank account details

Automatically Collected Technical Data

When you visit or use the Platform, our systems automatically record certain technical information to ensure proper functionality and security:

• IP address, device type, operating system, and browser version
• Pages visited, time spent on each section, game history, and betting activity logs
• Cookies, session tokens, and local storage identifiers used to maintain your logged-in session

How We Use Your Information

7basa uses the information we collect for the following specific and lawful purposes:

• To create and manage your account, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and maintain accurate transaction records
• To verify your identity and age (21+) in compliance with our responsible gaming and KYC obligations
• To deliver personalised game recommendations, promotions, and bonus offers relevant to your activity on the Platform
• To detect, investigate, and prevent fraudulent transactions, unauthorised access, and other unlawful activities
• To respond to your customer support enquiries and resolve account-related issues in a timely manner
• To analyse Platform performance, improve our services, and develop new features that better serve our players in Bangladesh

Sharing of Your Information

7basa does not sell, rent, or trade your personal information. However, to operate the Platform effectively and fulfil our legal obligations, we may share certain information with trusted third parties as described below.

Payment and Financial Partners

To process deposits and withdrawals, we share necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These partners are contractually obligated to handle your data securely and only for the purpose of processing your transactions.

Technology and Game Providers

Game content and platform technology is provided by third-party software partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised usage data necessary to deliver their game services. They do not receive your full personal profile or financial details.

Legal and Regulatory Obligations

We may disclose your information to competent authorities, law enforcement agencies, or regulators when we are legally compelled to do so, or when such disclosure is necessary to protect the rights, property, or safety of 7basa, our players, or others. We will always seek to limit such disclosures to what is strictly required by law.

Cookies and Tracking Technologies

7basa uses cookies and similar tracking technologies to enhance your experience, maintain your login session, and gather anonymised analytics about Platform usage. We use the following types of cookies:

• Essential cookies — required for core Platform functions including account login, session management, and security checks
• Analytical cookies — used to understand how players navigate the Platform so we can improve the user experience
• Preference cookies — used to remember your language, display settings, and any personalised preferences you have configured

You can control and delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features of the Platform, including staying logged in to your 7basa account.

Payment and Financial Data

When you make a deposit or request a withdrawal on 7basa, we collect and process financial information necessary to complete that transaction. This includes your bKash, Nagad, Rocket, or Upay mobile wallet numbers, bank account information, transaction reference numbers, and payment amounts in BDT.

All financial data is encrypted at rest and in transit. We retain transaction records for a minimum period required to comply with financial record-keeping standards. Full payment card details (where applicable) are never stored on our servers — they are handled exclusively by our PCI-compliant payment partners.

Data Retention

We retain your personal data for as long as your account remains active or as needed to provide our services. If you request deletion of your account, we will delete or anonymise your personal information within a reasonable timeframe, except where we are required by law to retain certain records.

Financial transaction records may be retained for up to seven (7) years in line with standard accounting and anti-money-laundering requirements. Anonymised, aggregated analytical data that cannot be used to identify you may be retained indefinitely for Platform improvement purposes.

Your Privacy Rights

As a user of the 7basa Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right to Access — you may request a copy of the personal data we hold about you
• Right to Correction — you may request that we correct inaccurate or incomplete personal data
• Right to Deletion — subject to legal retention requirements, you may request that we delete your personal data
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time
• Right to Object — you may object to direct marketing communications or processing based on legitimate interest

We will respond to all valid data subject requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure the security of your account.

Security Measures

7basa implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes SSL/TLS encryption for all data transmissions, secure server environments, access control protocols limiting staff access to personal data, regular security audits and vulnerability assessments, and two-factor authentication options for player accounts.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any breach or vulnerability that may arise.

Age Restriction and Child Protection

7basa is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] so we can delete that information from our records.

Third-Party Links and Services

The 7basa Platform may contain references to third-party game providers and payment services. These third parties operate under their own privacy policies, and 7basa is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the Platform.

Changes to This Privacy Policy

7basa reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the Platform after any changes constitutes your acceptance of the revised Privacy Policy.

We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information. The most current version will always be accessible at https://7basa.pro/privacy-policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7basa handles your personal data, our dedicated support team is here to help. We aim to respond to all privacy-related enquiries within 2 business days.

Email us at: [email protected]